Shipping policy

Last updated: 11 November 2026

Every little moment deserves to arrive safely.

At the days between, our personalised photo magnets are lovingly made to order using your favourite photographs. Here's everything you need to know about how your order makes its way to you.

1. Where we deliver

We currently deliver physical products to addresses within the United Kingdom.

We do not currently offer international shipping.

Digital gift cards are delivered electronically and do not require postage.

2. Production times

Our personalised photo magnets are made especially for you, so we need a little time to create them before they're ready to send.

Estimated production time: [Insert number of working days]

Production times are separate from delivery times.

During particularly busy periods, such as Christmas, production may take a little longer. We'll aim to keep you informed of any significant delays.

3. UK delivery

We offer UK delivery using the shipping options available at checkout.

Estimated delivery time after dispatch: [Insert number of working days]

Delivery charges are calculated and displayed before you complete your purchase.

Please remember that our products are made to order, so the total estimated time to receive your order includes both production and delivery.

Delivery estimates are not guaranteed unless we have expressly agreed a specific delivery date.

4. Local delivery

If you're local to us, you may be eligible for our local delivery service.

Availability and any applicable charges or minimum order values will be displayed at checkout.

Local deliveries are arranged once your personalised order is ready.

We'll contact you to agree a convenient delivery time.

Please note that local delivery is not a same-day service unless specifically agreed.

5. Digital gift cards

Our gift cards are delivered electronically using the email details provided during purchase.

No physical gift card will be posted.

If your gift card doesn't arrive, please check your spam or junk folder before contacting us.

We'll be happy to help investigate any delivery issues.

6. Order confirmation and dispatch

Once you've placed your order, you'll receive an order confirmation email.

We'll let you know when your order has been dispatched.

Where tracking information is available, it will be provided with your dispatch notification.

Please check your email address and delivery details carefully when ordering.

7. Incorrect delivery addresses

Please ensure that your delivery address is complete and accurate before placing your order.

If you notice a mistake, contact us as soon as possible.

We'll do our best to help, but we cannot guarantee that an address can be changed once an order has been dispatched.

Any additional delivery charges resulting from an incorrect address will be discussed with you where applicable and in accordance with your statutory rights.

8. Missing, damaged or delayed orders

We take care when preparing and packaging your magnets, but occasionally things can go wrong during